If we hold the stock in our warehouse we aim to dispatch your order within 24 hours. Delivery is usually next day but can take up to two days. If the stock is held by our suppliers, delivery can take up to 14 days but this will be stated within each product detail.
We use a range of couriers to deliver our products, in order to ensure they reach you as quickly and safely as possible. Our couriers include UK Mail, Royal Mail, Parcelforce, Hermes, Yodel and Fragalistics.
We are currently only able to deliver to mainland U.K. addresses, excluding the Scottish Highlands.
Please do not sign for a product as 'received in good condition' if the packaging is visibly damaged. We advise you to sign that is has been received either un-inspected, or damaged.
A purchaser is deemed to have agreed to these terms and conditions at the point of purchase.
If you’ve ordered an item that is currently out of stock, we’ll get in touch to let you know the estimated dispatch date to check that you’re happy with this and want us to continue with your order.
For larger items, please note it’s your responsibility to inform us of any restrictions that could affect our ability or our courier's ability to deliver. For example, times when no one will be at the delivery address, closure for lunch etc. If AMLS (East Anglia) Limited incurs excessive redelivery charges as a result of problems foreseeable by the customer, we reserve the right to pass these on to the customer.
Please ensure that if the item ordered is a gift that the recipient is expecting it and will be home to take delivery. Refused consignments may incur an additional charge of £20.00 to cover carrier return costs. Please also make sure to include your own details so we know who to refund.